“very happy with the overall handling. We did switch suppliers; we actually had two different suppliers over the three units we have and Simon managed to get them all under one supplier. He handled everything, there were no problems whatsoever. Simon was very informative, he showed us exactly what we were paying and then what we would be paying if we switched. He didn’t pressure us into choosing any particular supplier, he simply gave us all the information and then choice was ours. We saved quite a bit of money, we were shocked when we saw the difference in prices.