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01268 495555 support@adsi.co.uk MyADSI

IT Support & Frequently Asked Questions

Whether it’s a major network issue or a frustrating PC problem, you don’t have to be a contracted ADSI Technology customer to get our help!

You’ve tried turning it off and on again - now what?

For assistance on any issue, big or small, we can help with our Pre-Paid Support Hours, contact us for details.

Or consider one of our comprehensive IT support and service packages to get your business covered for the future, full details can be found here – IT Brochure

Our IT Support Plans are;

Basic
from £125Per Month
Unlimited Telephone & Email Support
Unlimited Remote Support
Backup Monitoring
Anti-Virus Monitoring
Hours of Support 9am-5pm
Critical Response 2 hours

* all Support Plan prices exclude VAT and are subject to terms & conditions, prices here are based on Network & Server plus up to 5 desktops; please ask for a quotation for your business

Standard
from £200Per Month
Unlimited Telephone & Email Support
Unlimited Remote Support
2 Hours On-site Support
Backup & Anti-Virus Monitoring
Quarterly System Reviews, Maintenence
Hours of Support 8.30am-5.30pm
Critical Response 1 hours
Professional
from £300Per Month
Unlimited Tel, Email & Remote Support
Unlimited On-site Support
Backup & Anti-Virus Monitoring
Quarterly On-site maintenence
Annual Service & Review Meeting
Third Party Hardware/Software Support
Hours of Support 8.30am-5.30pm
Critical Response within 1 business hour
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