The Client; Salco Group is a leading business in the UK gift and home accessory market based in Harlow, Essex. Established for over 140 years, they have an international portfolio of manufacturers and are proud of their traditional values and constantly invest in the future of the company and industry.
The requirements; ADSI took over the management of the companies mobile phone account from O2 in 2010.
With a variety of handsets and different tariffs, ADSI thoroughly looked at the expenditure on the account and were able to advise on the best tariffs, for not only the current useage but also analyse the bills monthly and advise on the best way to save even more money.
Client’s testimonial;‘I would just like to say our Account Manager Mr. Carl Shotter has been brilliant, he has made the dealings with our Account so much easier and more professional.
He did indeed save us money and is very approachable, and goes out of his way to help us. He explains things so that we can understand from a laymen’s point of view as there are so many tariffs etc. available with mobiles these days.
I would most certainly recommend ADSI Group and indeed Carl to any business colleague and have done so.’
Ann Holton, Salco Group plc
January 2011
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.