The Client: Rainham Industrial Services
The industry: Rainham Industrial Services is one of the fastest growing and largest privately owned Multi-Service Contractors in the UK. The company provide a wide range of services purchased singularly or as a bundle, including Access and Scaffolding; Thermal Insulation; Environmental Services; Industrial Cleaning and Specialist Coatings.
The requirements: Having several sites throughout the UK, Rainham Industrial Services wanted a more cost effective solution for their communication systems in both new and existing sites. They were currently on a business plan with British Telecom.
The company have been using ADSI for their mobile phones for many years and were happy to have them investigate the fixed line costs. The ADSI solution: After analysis of the current bills, the ADSI team sourced the best deal for the company and the fixed lines were changed over immediately.
Louise Tillett, Office Manager, was delighted with the professional and smooth transaction process carried out by ADSI and can recommend both the mobile and fixed line service to other businesses.
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.