01268 495555

Tech Protect – Prepaid IT Support hours

CALL 01268 495566 / EMAIL

When an IT issue occurs that affects your business (and it will..) what will you do?

If your business doesshutterstock_110678570n’t have its own IT personnel or support contract, and your not ready to commit to one, our prepaid IT support hours – TECH PROTECT – are just perfect for when the unexpected happens.

We are now offering you the opportunity to buy IT support in advance with no huge outlay or commitment – so when issues do occur, you are prepared.

Buy from as little as two hours for £198 (face value £258) – each hour comes as 4 x 15mins time slots making it ideal for small issues.

For a LIMITED TIME ONLY we are offering the following discounted options:

2 hour option – £ 99 each – total cost £198 – REMOTE SUPPORT only

4 hour option – £ 89 each – total cost £356 – REMOTE or ON-SITE SUPPORT 

8 hour option  – £ 79 each – total cost £632 – REMOTE or ON-SITE SUPPORT 

16 hour option – £ 69 each – total cost £1,104 – REMOTE or ON-SITE SUPPORT 

all prices exclude VAT, terms and conditions apply.

Once purchased each 15 minute slot is valid up to 24 months from date of issue, so the much needed help you need immediately is just a phone call away.

You could use your time for urgent assistance or save them all for a larger project – the choice is yours.

TECH Protect covers you for;

  • Microsoft Based Hardware & Software
  • Windows 7 and above
  • Server 2008 and above
  • Exchange 2007 and above
  • Network Infrastructure
  • Switches, Routers, Firewalls
  • Microsoft Systems
  • Office 365 (Configuration & Administration)
  • Microsoft Azure (Configuration & Administration)
  • System Intrusion
  • Virus / Malware cleaning
  • Blacklisting of your email domain or public IP address


Together our support team have over 100 years’ experience in Information Technology specialising in programming, networking, software and hardware support. They come armed with leading technology and detailed knowledge that your business needs in todays’ busy world, and undergo regular training and reviews to ensure their skills are in line with the customer’s specific needs

IT SupportOur managed service desk and response team allows you to direct your technical issues to us and with our in-house technology capability we’ll ensure your business keeps going.  In most cases they will resolve issues using secure remote access.

If you have specialist software that needs support, we can also liaise with the software provider on your behalf and provide as much guidance as you need to get it up and working… all just a phone call away.


Call 01268 495566 or email

IT Support made simple

  • ‘We are very happy with the handling of our account.  Our Account Manager always deals with any queries and requests very promptly and efficiently and, importantly, we feel confident that we are kept informed of the best options for us.

    From comparisons we have made we do believe that we have saved money and would have no hesitation whatever in recommending ADSI to business colleagues.’

    Boshers Cholsey
  • ‘Corniche International have been using ADSI for all our telecom needs and have always found their service to be professional and friendly and the team are always there to help. We will carry on using ADSI for the foreseeable future’

    Corniche International
  • ‘Our Account Manager worked really hard at sorting our an almighty mess created by Carphone Warehouse, it’s great to have one point of contact and be able to have somebody who is prepared to take ownership of any problems that occur. ‘

    Capital Drainage
  • ‘I was dealing with one of your colleagues a couple of weeks ago regarding a fault with a new phone, I just wanted to say that they were brilliant, really efficient and got things sorted quickly’

    Johnston Mailing
  • “I would like to thank ADSI and our account manager. They have been great in finding the best deal for us and although we are a very small part of your business we have felt like our queries and concerns were being listened to and dealt with quickly. We look forward to continuing our relationship with ADSI”

    The Helpful Bureau
  • “Always been very happy with ADSI from day one. We get contacted constantly by other companies but we would never leave ADSI as the service is fantastic and our Accounts Manager is brilliant – he helps with all queries and is knowledgeable, friendly and  we feel confident that he  gets us the best deal. Many companies we’ve used over the years have been in it for the money only but with ADSI we feel that they really do put the customer first, can’t praise highly enough.”

    East Durham Community Transport
  • “Our account manager makes this otherwise stressful task of the comms pain free. We receive a personalised service and he is always on hand to advise us on maximising our telecoms whilst keeping an eye on budgets, all without compromising the high level of standards we have come to expect.   Because of this we have moved all our mobile needs to ADSI which goes against normal company policy where we by principle never use a sole supplier.”

  • “I would just like to thank you for all your help over the last couple of months. I admit that I was hesitant at first but the service level of ADSI, your professionalism and expertise has been second to none. I would not hesitate to recommend your services to other business colleagues I know. I look forward to our on-going working relationship.”

    AM World UK
  • “We are really happy with overall service from ADSI; it’s great to have someone assigned to our account that can help us with any issues. Our overall phone costs have greatly decreased and we are extremely happy with ADSI.”

    McCue Corporation
  • “My Account Manager is extremely good at alerting us to areas where we could potentially save money within our business. We are more than happy with the service we receive from ADSI & I would strongly recommend them to other individuals or businesses.”

    Trans XL
  • “We have dealt with ADSI now for approx. 5 years, and have been continuously impressed with the good old fashioned level of customer service. Not only do they keep their eye on our account to make sure it’s the best value for us and offer us great deals on new products, but the back-up is second to none. I would have no hesitation in recommending them to business colleagues. Keep up the good work!”

    Pink Scaffolding
  • “ADSI offer a personal service delivered in a very professional way.  I am very satisfied with the service and support provide by ADSI.  I am confident that when I call, my questions will be answered without delay and this is delivered at a very competitive price.  ADSI look after their customers be providing a pro-active service that will let me know if I need to make any changes to my mobile account.  I am free to concentrate on other aspects of my business because ADSI are looking the mobile accounts.”

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