Industry: Manufacturer/Distribution
The Client; PMS International Group sources and supplies affordable products from around the world at a price and quality the market demands, and delivers them to the marketplace with speed and efficiency.
A thirty four year journey to achieve this aim has led the company to a nine acre site just ten minutes from the London orbital M25 motorway, a staff of 280, nearly half a million square feet of warehousing and office space and stands at more than 50 trade shows and exhibitions world wide. The company has a further showroom in Manchester and has opened offices in Hong Kong, Beijing, Shanghai and in New York.
PMS International now has 8,000 lines on hand, including toys, gifts, novelties, Christmas products, house-wares, hardware, tools, garden products, beach goods and more
The requirements: The company has always operated its own delivery fleet and takes considerable pride in its ability to deliver the majority of orders direct from warehouse to customer. This method is faster and more responsive, and goods are loaded only once, unlike systems operated by national carriers which tend to use a “hub”. A new system was required to monitor the fleet of 32 vehicles to achieve this aim.
The Solution: With ADSI’s pro-active account management expertise with the introduction of Navman’s tracking service, the company is now running its fleet of vehicles more efficiently and saving money at the same time. Initially, the solution was forecasted to have paid for itself within eight months. But the added level of control provided by the new system means that Neil Beverley, Director of PMS International, is confident they will see a return on their investment in less than that timeframe. “Being able to run our in-house software in conjunction with Navman’s tracking service saves us a lot of admin time and ensures that all the vans are used efficiently,” he explains.
In fact, Neil Beverley estimates that the combined solution will have saved the business up to £200,000 by the end of the year.
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.