Orange - O2

To save you existing phone book to your new phone on your existing Orange phone:

Select ‘phone book' from the menu (On some handsets, you can shortcut by pressing ‘names' from the front screen)
Select ‘Copy'
Select ‘From phone to SIM card'
Select ‘Copy all'
Select ‘Keep original'
Select ‘Start copying'

Then take your Orange SIM card out and place in new phone:

Select ‘phone book' from the menu
Select ‘Copy'
Select ‘From SIM card to phone'
Select ‘Copy all'
Select ‘Keep original'
Select ‘Start copying'

Replace you orange SIM in your Orange phone and place the new O2 SIM card in your new phone. Continue to use your old Orange phone until the Port date that you have been advised of.

On this date please carry both phones with you (with the new O2 phone switched OFF) , at some time (normally between 10am and 4pm) your existing Orange phone will stop working, when this happens switch on your new phone and it should be active.

If the number is not working try again after 10 minutes. If the number is not working after 1 hour please contact us.

If you need any further assistance, call our technical team on 01268 495555