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MyADSI Customer Portal

October 27th, 2020

MyADSI Customer Portal is a bespoke management tool which we created in-house for our customers. Launched in 2018, we are pleased to report that the numbers of users has grown, and the functionality and range of features in the system have been substantially improved and increased.

The recent version of myADSI Portal  just been re-launched and it gives users instant access to their billing information with the ability to add end users to view and analyse aspects of the account. Click here for full details; MYADSI_WEB_2020

Users can view numerous reports and trends in their mobile expenditure, download invoices, make changes to Usernames, Cost Centres & add up to 4 Custom defined fields per mobile.  All this along with actioning Sim Swaps, Place Bars, View Billing History and see real time update on the progress of the changes requested.

There is also the ability to add multiple users to help manage all or just a sub section of the account –  all this in just a few clicks!

Once registered for MyADSI customers can access and manage their mobile account, 24 hours per day 365 days per year – Call 01268 495555 to register.

The benefits of using MyADSI?

Control – place bars and swap SIMS easily and quickly,  create and allocate cost centres to suit your accounts, add names, departments & email addresses against numbers, lock’ a mobile number down so other users are unable to change settings.

You can add up to 4 additional pre-defined fields of your choice to further assist your reporting, for example; locations, car registration, cost centres, departments etc.

Control who sees the account billing information – create new users and select levels of authority for each user; read only, standard, administrator and call flag user. This means you can assign users to your billing defined structure and control what they see and what they can do.

Cost Saving – save time and money by not having to call and email numerous requests regarding the account. You can carry out multiple requests to your account online in just a few clicks and keep track of the progress.

Electronic access – avoid the need to manage, distribute and administer paper bills. The MyADSI portal allows you to view past mobile bills, reports and charges; reporting can be tailored to suit your company requirements; view months, years, look at trends etc

Change & Manage – make simple changes to individual or all numbers such as placing User Bars, activating and ordering SIM swaps, all without the need to call us each time for each request. Change email addresses, cost centres and pre-defined fields to assist in reporting and accounting of your account.

Read the MyADSI brochure for full details – MYADSI_WEB_2020

Interested in getting onboard? Speak to your account manager to get setup and talk through the functionality.

Call 01268 495555

 

  • “We switched our telephone service from BT to ADSI and have been delighted with the service so far. Everyone we have had contact with has been helpful and professional and I wouldn’t hesitate in recommending them.”

    Lugano Residence
  • “We find the service provided by ADSI excellent and our account manager, Clare, always ready and willing to help, resolving any issues we may have promptly and effectively”

    Aveat Heating
  • “I would like to thank Dave Cribbs from ADSI for advising and helping with the new VoIP system that we now use. This enables myself and my virtual assistant to answer every call we receive.  The increase in answered calls has led to more successful bookings.”

    Body Beliefs Osteopathy
  • “Since ADSI have taken over our mobile phone management we have not had a single issue. They have even dealt with an ongoing problem that we had been trying to resolve for over a year!

    Dave is always really helpful and responds to any queries we have quickly and efficiently. I would have no hesitation in recommending them.”

    HR Dept
  • “I would like to thank Dave and ADSI for making my Electricity switch over both effortless and at the same time lucrative.

    By signing just a couple of letters I have now switched and am saving over £100 pcm.

    I have no hesitation on recommending you and your company to friends and clients alike.”

    Quest Printing & Design Ltd
  • Energy: Simon introduced himself to us when he took over our account and has been friendly and helpful from the very first conversation. We have a couple of properties on the same street, some of which we had forgotten to inform ADSI of and we had got confused as to what was currently in contract/where we were paying high tariff rates.  Simon got this organised with minimal input from us which helped massively and also managed to save us money at the same time.

    I feel confident that our account is in safe hands which gives us one less thing to think about in the running of our business, I know Simon will be in touch as and when I need to know something. I would not hesitate to recommend ADSI Energy and have no intention of going elsewhere as I know they will do everything they can to get us the best deal possible.”

    Drainsmart
  • “We are now into our third year with ADSI and can only say what a BIG improvement on our previous provider.

    Calls are always answered promptly by a person, not an ‘option machine’.  Each time we have added a new connection the equipment has arrived on time.  Brad Foote has been our dedicated account manager and all it has taken is a quick phone call to action our requirements.

    Ongoing, our account manager keeps a watchful eye on our account and quickly highlights any unusual activity allowing us to address or amend our tariff accordingly. The technical support ADSI provides is also extremely helpful and timesaving.  I would have no hesitation whatsoever in recommending this company.”

    Almor Group
  • “Always been very happy with ADSI from day one; we get contacted constantly by other companies but we would never leave ADSI as the service is fantastic.

    Our account manager, Brad, at ADSI is faultless – I would highly recommend.  He helps with all queries and is knowledgeable, friendly and we feel confident that he gets us the best deal and give us the best advice.

    We have saved a considerable amount of money over the years and the control we have over our mobile phones now is second to none. Any issue or query is dealt with promptly and efficiently, can’t praise highly enough.”

    Fire Protection Ltd
  • “‘Welcome to the World of Mobile Technology’ ADSI form a vital part of our arsenal to allow us to get on with life.  They have been integral to our business growth providing a reliable and cost effective way to run an essential service to our company and staff who rely on constant communication.

    As a company and personally, ADSI know exactly who we are and our habits so can advise and manage our services honestly and precisely.  You have to enjoy working with suppliers otherwise what’s the point? It’s an honest, open and thorough relationship that we are very grateful to have in our business life.”

    Models 1
  • “Always been very happy with ADSI from day one. We get contacted constantly by other companies but we would never leave ADSI as the service is fantastic and our Accounts Manager is brilliant – he helps with all queries and is knowledgeable, friendly and  we feel confident that he  gets us the best deal. Many companies we’ve used over the years have been in it for the money only but with ADSI we feel that they really do put the customer first, can’t praise highly enough.”

    East Durham Community Transport
  • “We are really happy with overall service from ADSI; it’s great to have someone assigned to our account that can help us with any issues. Our overall phone costs have greatly decreased and we are extremely happy with ADSI.”

    McCue Corporation
  • “We have dealt with ADSI now for approx. 7 years, and have been continuously impressed with the good old fashioned level of customer service. Not only do they keep their eye on our account to make sure it’s the best value for us and offer us great deals on new products, but the back-up is second to none. I would have no hesitation in recommending them to business colleagues. Keep up the good work!”

    Pink Scaffolding
  • “ADSI offer a personal service delivered in a very professional way.  I am very satisfied with the service and support provided by ADSI.  I am confident that when I call, my questions will be answered without delay and this is delivered at a very competitive price.  ADSI look after their customers by providing a pro-active service that lets me know if I need to make any changes to my mobile account.”

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