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01268 495555

IT Support and Services

CALL 01268 495566 / EMAIL support@adsitechnology.co.uk

At ADSI we provide professional IT support and services for your business. Our tailored packages offer reliable, fast and flexible service for your business technology.

Taking out an ADSI IT support and service package means;

  • Having your own IT department at an affordable cost
  • Less downtime
  • Fewer day to day issues
  • Business continuity – back up and disaster recovery
  • Fixed rate packages for your IT support to suit your business and its needs
  • Peace of mind- know your business is in good hands

Together our support team have over 100 years’ experience in information technology specialising in coding, networking, software and hardware support. They come armed with leading technology and detailed knowledge that your business needs in today’s busy world.

Initially, our trusted staff at ADSI Technology will talk to you and your team to identify your company objectives and discuss how our IT support and service packages can help you. By understanding your current situation our consultants identify areas for improvement and innovation that will put you in control, reduce cost, increase productivity and give you a competitive advantage.

Our managed service desk and response team allows you to direct your technical issues to us and with our In-house technology capability we’ll ensure your business keeps going. In most cases, we can resolve issues using secure remote access.

Our support services start from just £125 a month

Click here to download our ADSI Technology brochure

Service Contract Summary

SILVER GOLD PLATINUM
Unlimited Telephone & Email Support • • •
Unlimited Remote Support • • •
Unlimited On-Site Support hourly charge 2 hours/month •
Quarterly Remote System Checks • • On site maintenance provided
Enhanced Response Times & Support Hours Mon-Fri between 9am -5pm Mon-Fri between 8.30am -5.30pm Mon-Fri between 8.30am -5.30pm
Pro-active Server/Network monitoring • •
Backup Monitoring • •
Anti-Virus Monitoring • •
Extended Support Hours available (Out of Hours) •
Quarterly On-Site Preventative Maintenance •
Liaison with 3rd Party hardware & software suppliers •
3rd Party hardware & software support •
Quarterly on-site support report & meeting •
Pro-active System Review / Maintenance •

Additional services available;

  • Domain, Website & Email hosting for .co.uk from £4.99 + vat/month
  • Hardware & Software supply and installation
  • Cloud services
  • Secure Online Backup from £10 + vat/month
  • Anti virus
  • Office 365 from £3.10 per user, per month

Not ready to commit to an IT contract yet? take a look at our prepaid IT support hour scheme – TECH PROTECT

Hardware & Software supply

We supply only the best branded hardware and software at a competitive price – whatever your requirement, from just a new printer to a complete new infrastructure, we can help…

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  • “Always been very happy with ADSI from day one. We get contacted constantly by other companies but we would never leave ADSI as the service is fantastic and our Accounts Manager is brilliant – he helps with all queries and is knowledgeable, friendly and  we feel confident that he  gets us the best deal. Many companies we’ve used over the years have been in it for the money only but with ADSI we feel that they really do put the customer first, can’t praise highly enough.”

    East Durham Community Transport

  • “Our account manager makes this otherwise stressful task of the comms pain free. We receive a personalised service and he is always on hand to advise us on maximising our telecoms whilst keeping an eye on budgets, all without compromising the high level of standards we have come to expect.   Because of this we have moved all our mobile needs to ADSI which goes against normal company policy where we by principle never use a sole supplier.”

    EBSCO

  • “ADSI provide an excellent service and value for money”.

    Southend Christian Fellowship

  • “Thanks for being the perfect comms partner over the last 13 years.”

    Jelf Group

  • “I would just like to thank you for all your help over the last couple of months. I admit that I was hesitant at first but the service level of ADSI, your professionalism and expertise has been second to none. I would not hesitate to recommend your services to other business colleagues I know. I look forward to our on-going working relationship.”

    AM World UK

  • “We are really happy with overall service from ADSI; it’s great to have someone assigned to our account that can help us with any issues. Our overall phone costs have greatly decreased and we are extremely happy with ADSI.”

    McCue Corporation

  • “We have been with ADSI for a number of years now and I wouldn’t go anywhere else. Very professional company.”

    Kevin Locke Builders

  • “I am extremely pleased that I moved our account to ADSI and would gladly recommend them. We have made considerable savings by making the move, but have also enjoyed a far better level of service. In fact the best thing about working with ADSI is having a named account manager who deals with everything about the account. “

    Association of Teachers & Lecturers

  • “My Account Manager is extremely good at alerting us to areas where we could potentially save money within our business. We are more than happy with the service we receive from ADSI & I would strongly recommend them to other individuals or businesses.”

    Trans XL

  • “We have dealt with ADSI now for approx. 5 years, and have been continuously impressed with the good old fashioned level of customer service. Not only do they keep their eye on our account to make sure it’s the best value for us and offer us great deals on new products, but the back-up is second to none. I would have no hesitation in recommending them to business colleagues. Keep up the good work!”

    Pink Scaffolding

  • “ADSI offer a personal service delivered in a very professional way.  I am very satisfied with the service and support provide by ADSI.  I am confident that when I call, my questions will be answered without delay and this is delivered at a very competitive price.  ADSI look after their customers be providing a pro-active service that will let me know if I need to make any changes to my mobile account.  I am free to concentrate on other aspects of my business because ADSI are looking the mobile accounts.”

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