If you need assistance with a handset we have a variety of help pages for the most popular device makes, along with links to manufacturer pages;
Other Android Devices will be a similar process to Samsung above
Alternatively… click on a link below to go to the manufacturer support page;
Click here to download a ADSI Faulty Handset Form V2 2019
Can’t find what you’re looking for, contact our IT Support by clicking here; Ask our Techie – we aim to respond within 72 hours. Please note this service is for ADSI customers with new handsets or with a Mobile Protection Plan only. Any other mobile or IT support required may be chargeable.