Business Gas and Electricity procurement from ADSI, here are some FAQs from our customers;
Q. Will there be any interruption to my supply?
A. No, there is no interruption whatsoever. There is no need to change any meters, wires or pipes – your new energy supplier will use the same ones as your old one. The only changes that you will notice will be a lower bill and improved customer service from us and your new supplier.
Q. How much will it cost us to change?
A. Nothing. ADSI are paid commission by the supplier, you pay nothing to us or them.
Q. What details do I need to supply?
A. Just send us your latest gas and electricity bills and one of our consultants will analyse them taking into account your current usage and tariffs. ADSI are not obligated to any energy supplier so our advice will be completely impartial and will be the best deal available for you and your company. Don’t forget our bill checking is completely FREE.
Q. Do I need to contact my current supplier?
A. No, ADSI will organise and complete the whole switching process for you. Your energy consultant at ADSI will ensure the whole process is done smoothly and hassle free. You will have to sign a permission form to authorise ADSI to act on your behalf for your old supplier and also a direct debit form for the new supplier.
Q. How can I claim money back?
A. If you have a case for either incorrect readings or overcharging with your current / previous supplier, ADSI will put together all the information and prepare a claim for you. This may involve you providing previous bills back to when you wish to claim for. However, it will be a completely stress free service by your energy consultant.
Q. Can I have the same supplier at all the sites?
A. Yes, we can arrange for multiple sites with the same energy provider, making billing simpler. Just ask one of our consultants to arrange.
Need further advice on your Business Gas and Electricity? contact our Energy Team on 01268 495555 or email firstname.lastname@example.org