The industry; IT
The client; DMC Software Solutions is a dynamic Sage and Microsoft Gold Certified Business Partner providing Customer Relationship Management (CRM) and financial software solutions together with a full range of professional servicesThe company are specialists in training, supporting, supplying and implementing Sage CRM and Microsoft Dynamics business solutions, in addition to this we also provide a full range of Sage integrated accountancy software. DMC Software's Head Office is located in Peterborough with satellite offices in London, Skipton and Bristol.
The requirements; DMC were interested in having their company mobile phones assessed to make savings by ensuring they were on the best tariffs for the business, also to have regular reviews for the phones and calls.
Client testimonial; ‘We have been with ADSI for just over a year now and the service we have received from Matt and the team has been excellent. The main benefits from our perspective is having named points of contact who you can actually get hold of and who action requests without delay together with someone reviewing our tariff on an ongoing basis to ensure we are on the most relevant charging scale. All in all dealing with ADSI is a pleasurable experience.’ Robert Blore, Finance Director.
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.