The industry; Consultancy
The client; David Lewis Locum Services are based in Sittingbourne, Kent; they provide property legal services.
The requirements; David Lewis had their mobile phones through O2. As they were assessed as a business customer, they were introduced to ADSI to manage their account.
The solution; After analysis of their current bills, a solution was found to lower their call and data charges hence saving making substantial savings for the business. They were able to upgrade their current handsets to more versatile ones and as the company had grown they added additional users and found it was more cost effective to change their current tariff to a Medium Business Frequent user.Furthermore, by using ADSI the business now has its own dedicated Account Manager who provides them with a single point of contact available for all their business requirements now and in the future.
David Lewis comments ‘I actually pay for, now, seven phones which are still substantially cheaper, some 20%, that I used to pay for four handsets! In fact, the four handsets through ADSI would have reduced my monthly bill by about 66%!I have also recommended ADSI to my current employer and I think there are substantial reductions there too. Furthermore, I recommended ADSI to a client of mine to provide services of telephone, gas and electricity to a new property owned by an offshore company when no one else could source suitable accounts. The charges are also lower than elsewhere.’
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.