The industry; Temperature Controlled Distribution Road Haulage
The client; Courier Express Refrigerated Transport have been established and providing a very customer focused delivery service since 1995, and are acknowledged leaders in the transportation of perishable products reaching all areas of the United Kingdom each and every day. They are recognised as one of the fastest growing temperature controlled couriers in the United Kingdom, over the past 6 years since a change in ownership the company has made significant steps to becoming a market leader in many areas of the service they provide.
The requirements; the company were looking to reduce costs on the mobile phones for the business and provide a more efficient way of communicating with their drivers whilst on the road.
The solution; After analysing current mobile phone bills, ADSI advised the best solution for their current needs and made cost savings on expenditure for the future. Furthermore, the business now has their own dedicated Account Manager at ADSI who will continue to offer ongoing support, advice and monitor the account.
Based at their Head Office in Manchester; John Lee, Managing Director, is extremely pleased and adds ‘the service Rob Foote, my Account Manager provides me is exceptional; he is a real credit to ADSI.’
Testimonials
'ADSI have provided Astrum with an outstanding service over the past year and more. My Account Manager is always helpful and available to take calls and solve any issues we have with O2. Astrum have a number of company mobile users with a high proportion who work abroad for lengths at a time which can result in high usage of calls and texts and often problems with network connections. The team at ADSI are always on hand to work through these difficulties.
I would recommend ADSI to any of my customers when looking for great service and competitive prices."
Joanne Payne, Assistant Procurement Manager, Astrum UK
’we have been with ADSI for just over a year. Most people’s experience on switching any sort of service provider is that they are promised the earth; get good service at the start and this falls away. But with ADSI we received and continue to receive a personal and efficient service which despite today’s competitive market would be hard to beat.’
Simon Bradley, Discover the World
‘Our general view is that ADSI have delivered excellent service. Personal service is always a huge bonus when it comes to dealing with the sometimes complex subject of telecoms, and our account manager has always been efficient and responsive. The main purpose of moving over to ADSI was that we wanted to achieve a better and more cost-effective solution for our mobile phones. The cost savings have been significant and the contract costs are scrutinized every month by our account manager, followed by a written report and analysis. The contract is then adjusted accordingly to best suit our requirements.'
Martin Herbert, Banham Patent Locks
D A Cant Ltd, Engineering & Surfacing, in Colchester, Essex recommend the Mobile Phone Account Management service provided by ADSI to other business;
"ADSI have been a great help to our business over the years we have dealt with them. All queries are dealt with very quickly and efficiently and I would have no hesitation in recommending them to other businesses"
Sarah Verrall, D A Cant.