Calls across mobile networks fallingSeptember 1st, 2018
Internet-based services like WhatsApp and Skype are causing a decline in calls made on traditional mobile networks Ofcom says. According to their latest Communications Market Report, Britons are attached to their smartphones more than ever but the amount of time they spent making calls on them fell.
78% of UK adults now own a smartphone which is up from 17% 10 years ago, however users spent an average of 157 minutes on calls in 2017, two minutes per month less than in 2016 indicating that the smartphone is becoming more of a device for web browsing rather than making calls. Indeed, Ofcom says that 75% of smartphone users considered using a mobile for phone calls important, compared to 92% who consider surfing the net more important.
Ofcom added that better internet access was changing the way people interact with each other with 41% saying it enabled them to work more flexibly, whilst 74% say it keeps them close to friends and family.