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Calls across mobile networks falling

August 8th, 2018

Internet-based services like WhatsApp and Skype are causing a decline in calls made on traditional mobile networks Ofcom says. According to their latest Communications Market Report, Britons are attached to their smartphones more than ever but the amount of time they spent making calls on them fell.

78% of UK adults now own a smartphone which is up from 17% 10 years ago, however users spent an average of 157 minutes on calls in 2017, two minutes per month less than in 2016 indicating that the smartphone is becoming more of a device for web browsing rather than making calls. Indeed, Ofcom says that 75% of smartphone users considered using a mobile for phone calls important, compared to 92% who consider surfing the net more important.

72% of people are accessing the web on their smartphone, spending an average of two hours and twenty-eight minutes a day doing so. 19% say they spend more than 40 hours a week online.

Ofcom added that better internet access was changing the way people interact with each other with 41% saying it enabled them to work more flexibly, whilst 74% say it keeps them close to friends and family.

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    East Durham Community Transport
  • “Our account manager makes this otherwise stressful task of the comms pain free. We receive a personalised service and he is always on hand to advise us on maximising our telecoms whilst keeping an eye on budgets, all without compromising the high level of standards we have come to expect.   Because of this we have moved all our mobile needs to ADSI which goes against normal company policy where we by principle never use a sole supplier.”

    EBSCO
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    Southend Christian Fellowship
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    Jelf Group
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    AM World UK
  • “We are really happy with overall service from ADSI; it’s great to have someone assigned to our account that can help us with any issues. Our overall phone costs have greatly decreased and we are extremely happy with ADSI.”

    McCue Corporation
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    Kevin Locke Builders
  • “I am extremely pleased that I moved our account to ADSI and would gladly recommend them. We have made considerable savings by making the move, but have also enjoyed a far better level of service. In fact the best thing about working with ADSI is having a named account manager who deals with everything about the account. “

    Association of Teachers & Lecturers
  • “My Account Manager is extremely good at alerting us to areas where we could potentially save money within our business. We are more than happy with the service we receive from ADSI & I would strongly recommend them to other individuals or businesses.”

    Trans XL
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    Pink Scaffolding
  • “ADSI offer a personal service delivered in a very professional way.  I am very satisfied with the service and support provide by ADSI.  I am confident that when I call, my questions will be answered without delay and this is delivered at a very competitive price.  ADSI look after their customers be providing a pro-active service that will let me know if I need to make any changes to my mobile account.  I am free to concentrate on other aspects of my business because ADSI are looking the mobile accounts.”

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